SERVICE

Report a fire life safety issue

The Fire Department will look into reported hazards.

What to know

What to do

1. Decide if you should report

If there is a life threatening emergency, call 911. 

You can report other safety issues like:

  • Missing or expired fire alarms
  • Missing smoke detectors
  • Blocked hallways, stairs, or doors
  • PIles of clutter
  • Missing or expired fire extinguishers
  • Missing sprinklers at garbage chutes
  • Missing emergency lighting
  • Businesses operating without the right permits
  • Overcrowding at an event
  • Block or locked access to the roof
  • Unsafe conditions
  • Unsecured vacant building

2. Gather information for your report

To inspect the issue, we will need information about:

  • Building address
  • Location within the building (floor level, unit number)
  • The safety issue
  • Onsite contact name and information, if available
  • Hours of operations, if available

3. Call 311

4. After you report

You will get a tracking number from 311.

Get help

Phone
Additional info

Website

https://sf311.org

Partner agencies