AGENCY

Digital Services

We transform how residents interact with the City by building services designed around the people that use them.

AGENCY

Digital Services

We transform how residents interact with the City by building services designed around the people that use them.

A view looking up at the lit front facade of San Francisco City Hall at dusk, with a brilliant purple and pink sky in the background.

Digital Accessibility and Inclusion Standard

From November 2021, all new City websites, online applications, and digital content are required to: Follow SF's equitable design requirements Write all vital information at or below a 5th grade level Translate all vital information by humans Read more

Resources

Digital Services blog

Read more about our work and latest updates.

Digital Services Strategy

From 2016, a roadmap for how SF can use digital to redesign City services to be accessible and easy to use.

About

San Francisco Digital Services works with other City departments to improve public services. We’re re-thinking how public services are designed, by understanding what our users need and building with an agile approach.

We're working on critical issues like affordable housing and building permits.

Partner agencies

DataSF

Staff

Cyd Harrell(she/her)

Jane Gong(she/her)

Contact information

Address

1 Van Ness Ave, 2nd Floor
San Francisco, CA 94103
Get directions

Request public records

Submit requestsfor the Digital Services.