AGENCY

Department of Emergency Management

DEM manages San Francisco's every day and not-so-everyday emergencies. DEM also helps everyone in San Francisco know how to prepare for emergencies, and what to do to be safe during one.

AGENCY

Department of Emergency Management

DEM manages San Francisco's every day and not-so-everyday emergencies. DEM also helps everyone in San Francisco know how to prepare for emergencies, and what to do to be safe during one.

Make a plan for emergencies with your people.

Prepare for disasters at SF72.org

The first 72 hours of a disaster are the most critical. Be prepared.Go to SF72.org

Make the right call

Know when to call 911 for emergencies, or 311 for non-emergencies

Become a 911 dispatcher

Being a dispatcher at 911 has both challenges and rewards.

Request record of a 911 call

Get a public record of a 911 call.

Calendar

UPCOMING CALENDAR

January 16

January16

Event

some event page

Thursday, January 16, 2025

4:30 pm

PAST CALENDAR

September 12

September12

Meeting

Another meeting page

Thursday, September 12, 2024

February 08

February08

Meeting

DEM Second Online Public Budget Meeting

Thursday, February 08, 2024

10:00 am

Services

Call 911 to get help in an emergency

Get the public record of a 911 call

Work at San Francisco 911

Resources

Become a dispatcher

Training to be a 911 dispatcher

Personal preparedness

Be prepared for disasters in San Francisco

Be in the know with official emergency alerts

Make the right call for the right help

Extreme Weather Resilience Program

Program aims to strengthen citywide resilience by equipping community-serving organizations to maintain service during times of extreme weather.

Emergency Preparedness from SF72

SF72.org City Now provides real time information during a special event or emergency.

For organizations

San Francisco Emergency Plans

DEM Watch Center and Emergency Operations Center

Grants Management through the Bay Area UASI

Bay Area emergency preparedness grants help regional capacity to prevent, prevent, and respond to emergencies.

Request a presentation from DEM staff

Request Preparedness Materials from DEM

DEM Senior Leader Speaker Request

DEM Meeting Request

Required Posting

FEMA Civil Rights Policy

Surveillance Technology Policy - Security Cameras

The City and County of San Francisco values privacy and protection of San Francisco residents’ civil rights and civil liberties. As required by San Francisco Administrative Code, Section 19B, the Surveillance Technology Policy aims to ensure the responsible use of Department’s Security Camera System itself as well as any associated data, and the protection of City and County of San Francisco residents’ civil rights and liberties.

About

The San Francisco Department of Emergency Management (DEM) leads the City in planning, preparedness, communication, response, and recovery for daily emergencies, large scale citywide events, and major disasters. In charge of the city's 911 dispatch center and large-scale emergency operations, DEM is the vital link in emergency communication between the public and first responders, and provides key coordination and leadership to City departments, stakeholders, residents, and visitors.