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Mental Health SF

behavioral health services clients
Mental Health SF increases access to mental health and substance use services for people experiencing homelessness. It includes four key pillars: the Office of Coordinated Care, the Street Crisis Response Team, the Mental Health Service Center, and an expansion of new beds and facilities.See legislation here

What is Mental Health SF going to do?

The San Francisco Department of Public Health is working to make services easily accessible and impactful. Mental Health SF builds upon a robust system of care that includes over 400 existing mental health and substance use disorder programs across the city. Mental Health SF increases support for people experiencing homelessness who have mental health and or substance use disorders. It includes four key components: the Office of Coordinated Care, the Street Crisis Response Team, the Mental Health Service Center, and an expansion of new beds and facilities. The approach makes it easier for people experiencing homeless to access services. San Francisco is undergoing an expansion of behavioral health services for people with mental health and substance use disorders thanks to legislation from the Board of Supervisors and funding from San Francisco voters who passed "Our City, Our Home" (Proposition C).

What is Mental Health SF?

Street Crisis Response Team

  • Responds quickly to people experiencing crises with a trauma-informed approach.

  • Follow-up and connect clients to services, such as treatment and housing.

  • Teams includes one paramedic, one mental health clinician (like a psychologist or social worker) and one peer specialist (someone who has lived experience with homelessness and the mental health system).  

  • Reduces the use of law enforcement and unnecessary emergency room use.  

  • Call 911 to get their help 

  • More info here 

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Residential Care and Treatment

  • Expands overnight residential treatment and care services for both long- and short-term stays.  

  • Increases residential capacity by approximately 400 overnight treatment spaces, or beds, adding to the nearly 2,200 that already exist. This represents a 20% increase in capacity.   

  • Helps people receive timely care and treatment and develops innovative models of care to target the unique needs of the community. 

  • Supports the Street Response Teams by creating more welcoming and safe spaces for people in crisis. 

  • New beds and treatment facilities include Hummingbird Valencia and SoMa Rise Center.  

  • More info here 

 

Office of Coordinated Care

  • Oversees the delivery of mental health and substance use services.

  • Improves coordination of case management so that we can better meet the needs of our clients. 

  • Supports people to enroll and maintain healthcare benefits.

  • Maintains a real-time inventory of programs and capacities. 

  • Operates a 24-Hour call helpline: (415) 255-3737 or (888) 246-3333  TDD (888) 484-7200

Mental Health Service Center

  • Envisions a place where clients can access treatment, medications, and referrals.  

  • Currently, these needs are being met through the Behavioral Health Access Center, which include: 

    • Telemedicine, deliveries, and expanded hours.​

    • More frequent medication pick-ups to meet client needs.  

    • Community partners help distribute free overdose reversal medication, naloxone (projected as ~28,000 kits/year). 

    • On-site harm reduction services such as fentanyl test strips and safe use kits.​ 

    • Innovative practices like microdosing of buprenorphine to respond to increased presence of fentanyl in street drugs​. 

    • Call 888-246-3333 (24 hours a day/7 days a week) TDD: 888-484-7200
       
    • Drop-in at 1380 Howard Street, 1st Floor, San Francisco, CA 94103, Monday to Friday, 8 am to 5 pm 

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