SERVICIO
Report a City department for not providing translation or interpretation
File a Language Access Ordinance complaint if you could not get adequate language services in your language.
Qué saber
Get help in your own language
You can talk to someone in your own language, and we can help you fill in the form if you call us on 415-581-2360.
¿Qué hacer?
The City must give you written materials in Chinese, Spanish or Filipino, not just English. You can also request materials in your language.
You can ask for an interpreter to help you with city meetings, hearings, and services.
You can report translations that you can not understand.
1. Fill out the form
Fill out the complaint form in English.
You can also submit a language access complaint form in your language.
- Formulario de Quejas por Accesibilidad Lingüística (Spanish)
- 語言服務投訴表 (Chinese)
- Form para sa reklamo sa Language Access (Filipino)
2. Send in the form
Complete the form online.
You can also speak to someone on the phone.
3. Hear back from us
We’ll tell you what happened within 30 days, if you give us your email or phone number.
You can report without giving your name. But if you don’t give us your name we can not ask you questions or tell you what happened.
Why do we make sure the City is offering translations and interpreters?
It’s important to make sure all departments are providing language access. So we report every year on Language Access in San Francisco.
Relacionado
Obtener ayuda
Fax
415-581-2351
Office of Civic Engagement and Immigrant Affairs
1155 Market Street, First Floor
San Francisco, CA 94103
Agencias asociadas
Qué saber
Get help in your own language
You can talk to someone in your own language, and we can help you fill in the form if you call us on 415-581-2360.
¿Qué hacer?
The City must give you written materials in Chinese, Spanish or Filipino, not just English. You can also request materials in your language.
You can ask for an interpreter to help you with city meetings, hearings, and services.
You can report translations that you can not understand.
1. Fill out the form
Fill out the complaint form in English.
You can also submit a language access complaint form in your language.
- Formulario de Quejas por Accesibilidad Lingüística (Spanish)
- 語言服務投訴表 (Chinese)
- Form para sa reklamo sa Language Access (Filipino)
2. Send in the form
Complete the form online.
You can also speak to someone on the phone.
3. Hear back from us
We’ll tell you what happened within 30 days, if you give us your email or phone number.
You can report without giving your name. But if you don’t give us your name we can not ask you questions or tell you what happened.
Why do we make sure the City is offering translations and interpreters?
It’s important to make sure all departments are providing language access. So we report every year on Language Access in San Francisco.
Relacionado
Obtener ayuda
Fax
415-581-2351
Office of Civic Engagement and Immigrant Affairs
1155 Market Street, First Floor
San Francisco, CA 94103