TOPIC
Problems and complaints
Tell us about issues.
Servicios
Public spaces
Give feedback to 311
Let us know how we're doing and share thoughts on what you like and how we can improve
Report a leaking fire hydrant
Call 311 or 911 depending on how much the fire hydrant is leaking.
Report illegal cannabis activity
Tell the Office of Cannabis about cannabis activity you think might be illegal.
Report a business or event for a sound issue
File a sound complaint if you have a problem with a business or event.
At home
Report a fire life safety issue
The Fire Department will look into reported hazards.
Remove a car from your driveway
Clear a parked car from in front of your driveway.
Report an affordable apartment being rented out
Tell us if there is a Below Market Rate (BMR) unit being rented out, sublet, or put on Airbnb.
Accessibility
Report a problem with City or City staff
How to file a whistleblower report
Report fraud, waste, and abuse by City employees and people who do business with the City.
Report a City department for not providing translation or interpretation
File a Language Access Ordinance complaint if you could not get adequate language services in your language.
File a complaint about police services
Start the complaint process about an SFPD officer or police policy.
File a complaint about the Adult Probation Department
Start the complaint process about our department or an employee of the department.
Report an EMT or paramedic
You can let us know by email when pre-hospital care is poor or excellent.
Street and sidewalk maintenance
Report unsafe scooter riding
Report improper operation and unsafe riding of Lime and Spin scooter share scooters
Request street or sidewalk cleaning
Tell us where the problem is and what type of trash needs to be cleaned up.
Report pothole and street issues
Report defects in streets including potholes, missing manhole covers, and other pavement defects
Report graffiti issues
Report graffiti on buildings, public property, and other objects
Report flooding, water leaks, sewer backup, or odor issues
Tell us if there are flooding, sewage backup or odor problems on the street.
Report an abandoned vehicle
Report a car, truck, or motorcycle that's been parked in one spot for more than 72 hours.
Report an abandoned bicycle
Report a privately owned bicycle that's suspected to be dumped or improperly left on a city street or sidewalk
Report a problem with a streetlight
Report streetlights that are in need of repair or request new streetlights and light shields
Human rights
File a discrimination complaint
Tell us about problems accessing employment, housing, businesses, or public spaces.
File your restitution claim
Get restitution from the defendant if you are a victim of a crime and you experience a financial loss as a result.
File a Sanctuary City Ordinance complaint
What to do if a City employee has helped enforce federal immigration law.