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Community Ambassadors Program

Person wearing a community ambassadors shirt

Community Ambassadors Program

The Community Ambassadors Program (CAP) is a community safety and neighborhood engagement program. We engage, inform and assist community members in San Francisco. Look for our Ambassadors wearing bright yellow and black.Learn more about CAP

Community Ambassador shares an informational postcard with a small business owner in the Outer Sunset District

About us

CAP provides a visible, non-law enforcement safety presence in several neighborhoods. This focus on community safety helps us build trust, calm tensions, and prevent violence.

 

Learn more

A Community Ambassador in a yellow jacket stands at the intersection of 16th and Mission streets and waves

Our service data

Explore our new data dashboard that highlights services provided by Community Ambassadors.

 

Check out year to date data from FY 23-24.

Four community ambassadors smile outside City Hall's winter holiday festival

Join our team

We hire San Franciscans to be a safety presence in several neighborhoods. Applications are accepted on a rolling basis.

 

Learn how to apply.

Community Ambassadors Program

The Office of Civic Engagement and Immigrant Affairs launched the Community Ambassadors Program in 2010 in the Bayview and Visitacion Valley neighborhoods as a response to cultural and linguistic tensions, increased violence, and the need for better community safety options.

Learn more about how CAP got its start in San Francisco. 

Where we work

Learn more about where our Community Ambassador teams operate.

Chinatown team

The Chinatown team operates throughout Chinatown from Powell St. to Kearny Street, and in Portsmouth Square.

Contact us: 
community.ambassadors@sfgov.org
Chinatown Team Lead: 415-652-7822

District 5 team

The District 5 team operates in the Haight-Ashbury, Lower Haight, Hayes Valley and Fillmore neighborhoods. 

Contact us:
community.ambassadors@sfgov.org
District 5 Team Lead: 415-635-6467

Mid-Market/Tenderloin team

The Mid-Market/Tenderloin team operates throughout the Civic Center, Mid-Market and Tenderloin neighborhoods.

Contact us: 
community.ambassadors@sfgov.org
Mid-Market Team Lead: 415-531-7357

Mission team

The Mission team operates near the 16th BART station and around neighborhood service centers in the Mission District. 

Contact us:
community.ambassadors@sfgov.org
Mission Team Lead: 415-531-7201

Outer Sunset team

The Outer Sunset team operates throughout the commercial corridors on Irving, Noriega and Taraval Streets.

Contact us:
community.ambassadors@sfgov.org
Outer Sunset Team Lead: 415-635-6237

Southeast Neighborhoods team

The Southeast Neighborhoods team operates near transit and business corridors in the Bayview, Visitacion Valley and Portola neighborhoods.

Contact us: 
community.ambassadors@sfgov.org
Southeast Neighborhoods Team Lead: 415-531-9087

 

A Community Ambassador helps someone connect to shelter resources

Community Ambassadors promote safety and connect people to important services in San Francisco.

Service data dashboards

Explore the service data for the Community Ambassadors Program. 

Archive

Two Community Ambassadors help an elderly person walk down the street

Get a safety escort to walk with you

Call 311 to get a Community Ambassador to walk you home or to an appointment, weekdays in some neighborhoods.Request a safety escort

Tungkol sa

The Community Ambassadors Program community safety and neighborhood engagement program of the Office of Civic Engagement and Immigrant Affairs (OCEIA). CAP provides a visible, non-law enforcement safety presence in several neighborhoods. This focus on community safety helps us build trust, calm tensions, and prevent violence.

Contact us: community.ambassadors@sfgov.org

Mga ahensyang kasosyo

Kaugnay