SERBISYO

Get a copy of your health records

Ask for a copy of your medical records online, by mail, or by appointment.

Ano ang dapat malaman

Who this is for

Anyone who gets care through the San Francisco Health Network.

Ways you can get your records

  • online through your patient portal
    or
  • in paper or CD format
  • by mail, fax, pick up, or secure email

Ano ang gagawin

Log in to MyChart

You can view most of your medical records in your MyChart patient portal.

Call us to ask for a copy of your medical records.

We will talk with you about the next steps needed to fulfill your request.

Health Information Services 628-206-8622
Medical records line

Ask for a copy in person

1. Download and fill out the following form:

2. Bring the completed form and a valid photo ID to:

San Francisco Department of Public HealthAttention: Health Information Management
1001 Potrero Avenue
Building 5, Room 2B4
San Francisco, CA 94110
Kumuha ng mga direksyon

Mail in a request form

1. Download and fill out the following form: 

2. Find your clinic address on the last page of the form.

3. Mail your form to that clinic. 
 

We will get back to you within 5 to 10 business days.

To pick up your records, bring a valid form of photo ID.

Fax

628-206-7599
We will get back to you within 5 to 10 business days.

Pagsuporta sa impormasyon

Mga espesyal na kaso

If you can't find your records in MyChart

If you cannot find the record you want in your MyChart patient portal, you can:

Ask for the records in MyChart:

  1. Log in to MyChart
  2. Go to Menu
  3. Select Sharing Hub
  4. Select Yourself
  5. Select Request a copy

Or follow the steps listed on this page to ask for your records by mail, fax, or in person.

Give access to someone else

To let someone else view your health records, fill out our proxy form.

You can also use MyChart to manage who can see your records:

  • Log in to MyChart
  • Go to "menu" 
  • View options to request or share

Humingi ng tulong

Phone
Medical records628-206-8622
Monday to Friday 8 am to 4 pm
MyChart help desk628-206-2200
Monday to Friday 8 am to 5 pm
Additional info

MyChart

Frequently asked questions