SERBISYO
Report a damaged or fallen tree
Report problems with trees that are an urgent safety concern
Ano ang dapat malaman
Response time
1 to 90 days depending on the issue.
When to report
- Tree is blocking a street, sidewalk or bike lane
- Tree is blocking traffic signs or signals
- Tree has broken hanging limbs that are damaging property
Ano ang gagawin
Call 911 if the problem involves power lines, vehicles, or buildings.
1. Fill out a form
Report a problem if the tree:
- Is blocking a street, sidewalk or bike lane
- Is blocking traffic signs or signals
- Has broken hanging limbs that are damaging property
We will need:
- The location
- Nature of request
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Expected response time
Inspection times listed in calendar days
- Damaged tree: 1 to 30 days
- Tree is damaging property: 1 to 90 days
- Landscaping: 15 to 90 days
- Overgrown tree: 15 to 90 days
- Other tree issues: varies
Call 311 to make a report
Pagsuporta sa impormasyon
Mga espesyal na kaso
Routine tree maintenance
Issues that are not an immediate safety concern will be deferred until StreetTreeSF cycles through your neighborhood. Examples include:
- Requests for routine pruning of overgrown trees
- Other tree maintenance
StreetTreeSF is the street tree maintenance program managed by San Francisco Public Works. All street trees are pruned on a 3 to 5 year cycle.
Humingi ng tulong
Mga ahensyang kasosyo
Ano ang dapat malaman
Response time
1 to 90 days depending on the issue.
When to report
- Tree is blocking a street, sidewalk or bike lane
- Tree is blocking traffic signs or signals
- Tree has broken hanging limbs that are damaging property
Ano ang gagawin
Call 911 if the problem involves power lines, vehicles, or buildings.
1. Fill out a form
Report a problem if the tree:
- Is blocking a street, sidewalk or bike lane
- Is blocking traffic signs or signals
- Has broken hanging limbs that are damaging property
We will need:
- The location
- Nature of request
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Expected response time
Inspection times listed in calendar days
- Damaged tree: 1 to 30 days
- Tree is damaging property: 1 to 90 days
- Landscaping: 15 to 90 days
- Overgrown tree: 15 to 90 days
- Other tree issues: varies
Call 311 to make a report
Pagsuporta sa impormasyon
Mga espesyal na kaso
Routine tree maintenance
Issues that are not an immediate safety concern will be deferred until StreetTreeSF cycles through your neighborhood. Examples include:
- Requests for routine pruning of overgrown trees
- Other tree maintenance
StreetTreeSF is the street tree maintenance program managed by San Francisco Public Works. All street trees are pruned on a 3 to 5 year cycle.