SERVICE

Get a safety escort to walk with you

Call 311 to get a Community Ambassador to walk you home or to an appointment, weekdays in some neighborhoods.

What to know

Hours

You can get a safety escort during working hours in neighborhoods that have Community Ambassadors. 

Neighborhoods

You can get an escort in the Bayview, Chinatown, Haight-Ashbury, Lower Haight, Hayes Valley, Fillmore, Mid-Market, Tenderloin, Mission, Visitacion Valley, and Portola. 

What to do

1. Call 311

2. Ask for a Community Ambassador safety escort.

Tell them where you are. 

Tell them where you need to go. 

3. 311 will connect you to an Ambassador

4. You and the Ambassador agree where and when to meet.

The Ambassador will usually get there within 15 minutes.

Supporting information

Language

You can speak to 311 in your own language. 

Community Ambassadors usually speak Spanish, Chinese and Filipino.

Why do we offer safety escorts?

We want everyone in San Francisco to get where they are going safely. Community Ambassadors wear yellow jackets and promote the safety and well-being of San Franciscans and visitors.

Get help

Phone
311
You can get an escort: Bayview/Visitacion Valley/Portola: 9am to 6pm Chinatown: 8am to 5pm Haight-Ashbury/Lower Haight/Hayes Valley/Fillmore: 9am to 6pm Mid-Market/Tenderloin: 9am to 6pm Mission: 8am to 5pm