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Reasonable Modification Policy
The City and County of San Francisco has a reasonable modification policy. The City must provide reasonable modifications to people with disabilities. Modifications must be provided quickly, easily and without extra disability justification.
What is a reasonable modification?
A fundamental alteration is a change in the nature of the service, program, or activity in question because of a reasonable modification.
When you request a reasonable modification:
- You do not have to to provide medical documentation or diagnosis information.
- You must able to explain how your disability relates to the requested modification.
Examples:
- A department allows a person using an electric mobility device in an area where electric vehicles are banned.
- A department an exception to the City’s setback rule to allow an individual to install a wheelchair ramp in front of the property. • Helping someone with a cognitive disability with understanding and filling out a form to get benefits.
- A commission gives a person using an ASL interpreter more time to make public comment during a meeting.
What is a fundamental alteration?
A fundamental alteration is a change in the nature of service, program, or because of a reasonable modification request.
Example:
A person with a disability asks the City Tax Collector’s Office to fill out his or her personal income tax forms. Helping with income taxes is not a service the Tax Collector’s Office offers. This request would significantly alter the nature of the service.