SERVICE
Report a building problem
File a complaint about construction, electrical, plumbing, living conditions, or disability access.
What to know
Process
After you file a complaint, we will send an inspector to investigate within 72 hours. If there is a code violation, we will issue a notice of violation and pursue enforcement against the owner.
You can track the progress of your complaint in the Permit/Complaint Tracking System using the building’s address or the complaint number.
Privacy
Complaint records are public. Your complaint can be anonymous.
If you give us your contact information, we can follow up for more details.
What to do
File a complaint
For all complaints, we will ask you for:
- Property address of the problem
- Your name and contact information (optional)
- Problem or concern
Be sure to tell us if you want your complaint to remain anonymous.
You can also call 311 to file a complaint.
Partner agencies
What to know
Process
After you file a complaint, we will send an inspector to investigate within 72 hours. If there is a code violation, we will issue a notice of violation and pursue enforcement against the owner.
You can track the progress of your complaint in the Permit/Complaint Tracking System using the building’s address or the complaint number.
Privacy
Complaint records are public. Your complaint can be anonymous.
If you give us your contact information, we can follow up for more details.
What to do
File a complaint
For all complaints, we will ask you for:
- Property address of the problem
- Your name and contact information (optional)
- Problem or concern
Be sure to tell us if you want your complaint to remain anonymous.
You can also call 311 to file a complaint.