SERVICE

Report a concern about inaccurate prices, scales, or gas pumps

Let us know if you were overcharged at checkout or suspect a problem with a gas pump, meter, or scale.

What to know

What to do

You might want to report a complaint if:

  • You think you were not charged the advertised price
  • Your price was miscalculated
  • An advertised product or discount was not available (bait and switch)

Call 311 to make a report

311
415-701-2311 if calling from outside San Francisco For TTY, press 7

Get help

Phone
Weights and measures program415-252-3884
Fax415-252-3818
Email