SERVICE
Sign up with Customer Connect to check your child support account
Use California's online service to check payment history, case information, and more.
What to know
To register, you need:
- Participant ID number or Social Security number
During registration, you will:
- Get a PIN (personal identification number)
- Use your PIN and participant ID number to sign into your account in the future
What to do
1. Gather information you need
- Find your Participant ID number
It's printed on child support checks or billing statements
2. Sign up on the website
When you register for the first time, you'll get a PIN (personal identification number).
You'll use your PIN to sign into your account.
Gather information you'll need
- Find your Participant ID number
You can find it on a child support check or billing statement
- Find your PIN (personal identification number)
You might not have a PIN yet. You'll get one when you follow the prompts to sign up.
Call Child Support Services
Automated Service Line866-901-3212
Supporting information
What's next?
Keep your login information and PIN in safe place.
You can use your Customer Connect account to:
- View documents
- Check case information and payment history
- Make child support payments over the phone
Partner agencies
What to know
To register, you need:
- Participant ID number or Social Security number
During registration, you will:
- Get a PIN (personal identification number)
- Use your PIN and participant ID number to sign into your account in the future
What to do
1. Gather information you need
- Find your Participant ID number
It's printed on child support checks or billing statements
2. Sign up on the website
When you register for the first time, you'll get a PIN (personal identification number).
You'll use your PIN to sign into your account.
Gather information you'll need
- Find your Participant ID number
You can find it on a child support check or billing statement
- Find your PIN (personal identification number)
You might not have a PIN yet. You'll get one when you follow the prompts to sign up.
Call Child Support Services
Automated Service Line866-901-3212
Supporting information
What's next?
Keep your login information and PIN in safe place.
You can use your Customer Connect account to:
- View documents
- Check case information and payment history
- Make child support payments over the phone