AGENCY
311 Customer Service Center
We help San Francisco residents, visitors, and businesses access City services and information 24 hours a day, 7 days a week via phone, web, and mobile. We offer assistance in over 160 languages over the phone and our mobile app is available in Chinese, Filipino, Spanish, and English.
AGENCY
311 Customer Service Center
We help San Francisco residents, visitors, and businesses access City services and information 24 hours a day, 7 days a week via phone, web, and mobile. We offer assistance in over 160 languages over the phone and our mobile app is available in Chinese, Filipino, Spanish, and English.
We're here to help
Need to report a broken sidewalk or fallen tree? 311 can help with all your nonemergency needs. Request City services online, on our mobile app, or by phone 24 hours a day, 7 days a week.Request servicesAfter you submit a request, check the status of your case using your service request number.
Ask a question or get nonemergency City information in over 160 languages. Call us at 3-1-1 or 415-701-2311 if calling from outside SF.
Explore our data with reports and visualization tools. Access our open data on DataSF.
Services
Most popular
Request services on the go with the SF311 mobile app
With the SF311 mobile app, City services are just a few taps away. Download the app for Android or iPhone and start requesting some of the City's most popular services, now available in Chinese, Spanish, Filipino, and English!Learn moreResources
About
We are the customer service center for San Francisco, available 24 hours a day 7 days a week for residents, visitors, and businesses seeking information or City services. You can reach us over the phone in over 160 languages, online, in our mobile app, or over Twitter.
