SERVICE

Paying child support

You have many options for paying online, by phone, in person, or by mail.

What to know

Cost

Depends on how you pay.

Ways you can pay:

  • Online using services like ExpertPay and PayPal
  • In-person at our office or using MoneyGram or PayNearMe
  • By phone and mail

Some services charge for payments. 

What to do

1. Gather the information you need

You'll need to know:

  • The amount you need to pay
  • Your credit or debit card information or bank account and routing number
  • Your child support Participant ID number

You can find your Participant ID number on a billing statement.

2. Visit California's Disbursement Unit website to pay

You will have the option to:

  • Pay with your credit or debit card
  • Use ExpertPay to pay from your bank account
  • Use PayPal

Note that PayPal charges a fee for each payment.

1. Gather the information you'll need

Financial information

  • The amount you need to pay
  • Your credit or debit card information or bank account and routing number

Personal information

  • Your child support Participant ID number
    You can find your Participant ID number on a billing statement.
  • Your Customer Connect PIN (personal identification number)
    If you don't have one, sign up with Customer Connect.

2. Pay by phone

Department of Child Support Services 866-901-3212
Follow the prompts to make payments by credit card, debit card, or from your bank account.

1. Gather information you'll need

You'll need to know:

  • The amount you need to pay
  • Payment information (your credit or debit card information or bank account and routing number)
  • Social Security number
  • Your child support Participant ID number

You can find your Participant ID number on a billing statement.

2. Pay at our office

You can pay with cash or a credit/debit card at the kiosk in our office.

Main Office617 Mission Street
San Francisco, CA 94105
Get directions

or

Pay with MoneyGram

MoneyGram charges a $1.99 fee per payment

You can pay with MoneyGram in many pharmacies and other stores across San Francisco. 

Use receive code "14630" for payments. 

MoneyGram800-926-9400
Call to find locations near you.

or

Pay with PayNearMe

PayNearMe charges a $1.99 fee for each payment. 

PayNearMe allows you to make payments at 7-11 stores, Family Dollar, ACE Cash Express, and CVS Pharmacy Stores. 
 

Once you're signed up, you'll get a bar code. Bring the barcode (on your phone or printed out) to a PayNearMe location. The cashier will scan the code at the counter and then you'll make your payment.

1. Gather information you'll need

You'll need to know:

  • The amount you need to pay
  • Your child support Participant ID number

You can find your Participant ID number on a billing statement.

2. Send a check or money order

Mail it to:

California State Disbursement UnitP.O. Box 989067
West Sacramento, CA 95798
Get directions

Get help

Address
Main Office617 Mission Street
San Francisco, CA 94105
Get directions
Phone
866-901-3212
You must answer automated questions before you talk to someone.

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