SERVICE
Speak with a Rent Board counselor
Get help over the phone or in person on Rent Ordinance topics.
What to know
Cost
FreeMultilingual support
We can help you in Spanish, Cantonese, and Mandarin. If you need help in other languages, we have interpretation services.
What to do
For information related to the Rent Board Fee or San Francisco's Housing Inventory reporting requirements, call 311 or 415-701-2311 from outside San Francisco.
Phone counseling is available Monday through Friday, 9 am to 12 pm and 1 pm to 4 pm.
We provide counseling on subjects related to the Rent Ordinance. We cannot give legal advice. We will let you know when your question is one that should be answered by a lawyer.
Due to high demand and a limited number of staff, it may take a while to speak with a counselor. Have your questions written down before you speak with us.
Calls are generally limited to 5 minutes.
Tag: Topic 009
A counselor is also available at the Rent Board’s office. We are currently open to the public each weekday from 9am-4pm.
Counseling visits at the office are generally limited to 10 minutes.
Suite #320
San Francisco, CA 94102
Get directions
Due to limited staffing, we do not have the capacity to respond to inquiries by email.
If you want to file documents, you can email rentboard@sfgov.org or file in person. Learn more about document filing.
Get help
Suite #320
San Francisco, CA 94102
Get directions
Partner agencies
What to know
Cost
FreeMultilingual support
We can help you in Spanish, Cantonese, and Mandarin. If you need help in other languages, we have interpretation services.
What to do
For information related to the Rent Board Fee or San Francisco's Housing Inventory reporting requirements, call 311 or 415-701-2311 from outside San Francisco.
Phone counseling is available Monday through Friday, 9 am to 12 pm and 1 pm to 4 pm.
We provide counseling on subjects related to the Rent Ordinance. We cannot give legal advice. We will let you know when your question is one that should be answered by a lawyer.
Due to high demand and a limited number of staff, it may take a while to speak with a counselor. Have your questions written down before you speak with us.
Calls are generally limited to 5 minutes.
Tag: Topic 009
A counselor is also available at the Rent Board’s office. We are currently open to the public each weekday from 9am-4pm.
Counseling visits at the office are generally limited to 10 minutes.
Suite #320
San Francisco, CA 94102
Get directions
Due to limited staffing, we do not have the capacity to respond to inquiries by email.
If you want to file documents, you can email rentboard@sfgov.org or file in person. Learn more about document filing.
Get help
Suite #320
San Francisco, CA 94102
Get directions