SERBISYO
Report flooding, water leaks, sewer backup, or odor issues
Tell us if there are flooding, sewage backup or odor problems on the street.
Ano ang dapat malaman
Response time
Varies. 4 hours for flooding on the street. Most other issues within 1 business day.
Ano ang gagawin
If a fire hydrant is damaged, gushing water, or leaking a lot, call 911 immediately.
1. Fill out a form
Describe the issue you want to report. For example, water pooling in the street, a strong sewage odor, or a fire hydrant that has constant dripping or seeping from the base.
We will need:
- The location
- The type of issue
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Call 311 to make a report
Humingi ng tulong
Ano ang dapat malaman
Response time
Varies. 4 hours for flooding on the street. Most other issues within 1 business day.
Ano ang gagawin
If a fire hydrant is damaged, gushing water, or leaking a lot, call 911 immediately.
1. Fill out a form
Describe the issue you want to report. For example, water pooling in the street, a strong sewage odor, or a fire hydrant that has constant dripping or seeping from the base.
We will need:
- The location
- The type of issue
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.