SERVICE
Report curb and sidewalk problems
Report sidewalks, curbs, and public stairways that are cracked, raised by tree roots, or have other defects including side sewer covers that need repair.
What to know
Response time
Inspection within 3 business days
What to do
1. Fill out a form
Describe the problem and where it is.
We will need to know:
- The location
- The type of damage or problem
Include a description of the location to assist with investigation and response.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.
Call 311 to make a report
Get help
Partner agencies
What to know
Response time
Inspection within 3 business days
What to do
1. Fill out a form
Describe the problem and where it is.
We will need to know:
- The location
- The type of damage or problem
Include a description of the location to assist with investigation and response.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online or on the SF311 mobile app.