SERVICE
Report low water pressure or loss of water service
Report issues with an existing water service where there is no water or low water pressure
What to know
Response time
By 5pm if you reported earlier that same day. If you reported after 5pm, by the end of the next business day.
What to do
If you need immediate assistance with your water issue, call 311.
1. Fill out a form
We will need:
- The location. Provide an exact address of where the water problem is.
- A description of the issue.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Call 311 to make a report
Get help
Partner agencies
What to know
Response time
By 5pm if you reported earlier that same day. If you reported after 5pm, by the end of the next business day.
What to do
If you need immediate assistance with your water issue, call 311.
1. Fill out a form
We will need:
- The location. Provide an exact address of where the water problem is.
- A description of the issue.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.