SERVICE

DPH Quality Management (QM)

Risk management, patient safety, infection control, data center, regulatory affairs, medical staff service.

What to know

About:

The DPH Quality Management (QM) Team oversees the following sub-departments:

  • Regulatory Affairs 

  • Risk Management 

  • Patient Safety

  • Performance Improvement 

  • Data Center 

  • Medical Staff Service 

  • Infection Control

When should I contact QM & what types of questions does QM answer?

Please contact QM if you have questions about the following:

  • Hospital surveys 

  • Policy and procedures / Regulations 

  • Claims 

  • Data requests / Data reporting 

  • Quality metrics 

  • Harm Dashboards / SAFE reports (formerly Unusual Occurrence) 

  • Performance improvement and patient safety 

  • Licensing / Credentialing 

  • Evaluating risks to reduce injury/ incidents 

  • Root Cause Analysis 

  • Provider verifications 

  • Product recall 

  • Litigation cases 

  • Probates 

  • Medical Staff Bylaws / Governing Bylaws 

(Note that this is not an inclusive list of reasons to contact QM.)

What to do

Supporting information

QM Contact Info

In your email, please include your first name, last name, DSW#, and work location, thank you.

ZSFG/Central/Other Divisions/Clinics QM: 

LHH QM: