服務

Manage how you receive child support payments

Child support can be put into your bank account or onto a prepaid debit card.

要知道什麼

Ways to set up your account

  • Online
  • By phone
  • By mail 

Ways to get payment

  • Direct deposit
  • Prepaid debit card 

該怎麼辦

1. Decide how you want to be paid

You have two options:

  • Direct deposit to your bank account
    Have child support payments sent to your checking or savings account.

  • Electronic payment card (EPC)
    We’ll put your payment on a prepaid debit card. You can use it to buy things in stores or online. You don’t need a bank account or Social Security number to get one.

2. Set up your account

You'll select how to get paid when you follow the prompts online.

  1. Go to the California State Disbursement Unit
  2. Select Person Receiving Support
  3. Register your account

Manage your account by phone

California Child Support Services 866-901-3212
You must answer automated questions before you talk to a human.

Set up direct deposit by mail

1. Download a direct deposit enrollment form.

2. Drop it off at our office or mail it to the address listed on the form. 

Set up prepaid debit by mail

1. Download an electronic payment card enrollment form.

2. Drop it off at our office or mail it to the address listed on the form. 

Main Office617 Mission Street
San Francisco, CA 94105
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支援訊息

特殊情況

Issues with payment

If you have not gotten paid, you can check your account status:

If you didn’t receive the full amount of your child support payment, it might be because:

  • The person paying had a change of job or income 
  • The person paying had a change in family size or number of their child support cases 
  • You were charged an annual service fee

For questions about the amount you received, check your account at Customer Connect. Call or email us if you still have questions.

獲得協助

地址
Main Office617 Mission Street
San Francisco, CA 94105
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電話
866-901-3212
You must answer automated questions before you talk to someone.
電子郵件
附加資訊

California Child Support Services

Receiving child support payments