SERVICE
Report an unpermitted taxi cab
Report unpermitted or out of town taxi cabs that are soliciting or picking up passengers
What to know
What to do
For complaints about illegal solicitation from a limousine and complaints about real time ride sharing companies (like Uber or Lyft), please contact the California Public Utilities Commission at 800-894-9444.
1. Fill out a form
Describe the taxi cab and the incident.
We will need:
- The incident date and time
- The location
- The type of cab (unpermitted or out of town)
- The type of complaint (soliciting or picking up passengers)
- A description of the taxi cab
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Call 311 to make a report
Get help
Partner agencies
What to know
What to do
For complaints about illegal solicitation from a limousine and complaints about real time ride sharing companies (like Uber or Lyft), please contact the California Public Utilities Commission at 800-894-9444.
1. Fill out a form
Describe the taxi cab and the incident.
We will need:
- The incident date and time
- The location
- The type of cab (unpermitted or out of town)
- The type of complaint (soliciting or picking up passengers)
- A description of the taxi cab
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.