SERVICIO

Report unsafe scooter riding

Report improper operation and unsafe riding of Lime and Spin scooter share scooters

Qué saber

What you can report

Unsafe riding such as riding on a sidewalk or weaving in and out of traffic by powered or motorized scooters from permitted scooter share companies, Lime and Spin. 

¿Qué hacer?

Use a different report for scooters that are blocking a pedestrian walkway or sidewalk or otherwise not parked according to parking requirements.

1. Fill out a form

We will need:

  • Scooter company (Lime or Spin)
  • Scooter number 
  • Date and time of the incident
  • Location of the incident
  • A description of the rider

Include a photo to assist with response and investigation.

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.

Call 311 to make a report

311
415-701-2311 if calling from outside San Francisco For TTY, press 7

Obtener ayuda

Phone
311
415-701-2311 if you are calling from outside of San Francisco For TTY, press 7