SERVICE
Report unsafe scooter riding
Report improper operation and unsafe riding of Lime and Spin scooter share scooters
What to know
What you can report
Unsafe riding such as riding on a sidewalk or weaving in and out of traffic by powered or motorized scooters from permitted scooter share companies, Lime and Spin.
What to do
Use a different report for scooters that are blocking a pedestrian walkway or sidewalk or otherwise not parked according to parking requirements.
1. Fill out a form
We will need:
- Scooter company (Lime or Spin)
- Scooter number
- Date and time of the incident
- Location of the incident
- A description of the rider
Include a photo to assist with response and investigation.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.
Call 311 to make a report
Get help
Partner agencies
What to know
What you can report
Unsafe riding such as riding on a sidewalk or weaving in and out of traffic by powered or motorized scooters from permitted scooter share companies, Lime and Spin.
What to do
Use a different report for scooters that are blocking a pedestrian walkway or sidewalk or otherwise not parked according to parking requirements.
1. Fill out a form
We will need:
- Scooter company (Lime or Spin)
- Scooter number
- Date and time of the incident
- Location of the incident
- A description of the rider
Include a photo to assist with response and investigation.
2. Track your case
After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.