SERBISYO

Report unsafe scooter riding

Report improper operation and unsafe riding of Lime and Spin scooter share scooters

Ano ang dapat malaman

What you can report

Unsafe riding such as riding on a sidewalk or weaving in and out of traffic by powered or motorized scooters from permitted scooter share companies, Lime and Spin. 

Ano ang gagawin

Use a different report for scooters that are blocking a pedestrian walkway or sidewalk or otherwise not parked according to parking requirements.

1. Fill out a form

We will need:

  • Scooter company (Lime or Spin)
  • Scooter number 
  • Date and time of the incident
  • Location of the incident
  • A description of the rider

Include a photo to assist with response and investigation.

2. Track your case

After you report, you will get a tracking number from 311. You can use this number, and your email address if provided, to track your case online.

Call 311 to make a report

311
415-701-2311 if calling from outside San Francisco For TTY, press 7

Humingi ng tulong

Phone
311
415-701-2311 if you are calling from outside of San Francisco For TTY, press 7